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International Buyers:
FOR CUSTOMERS PAYING IN CURRENCY OTHER THAN US DOLLARS PLEASE NOTE THAT THERE MAY BE AN ADDITIONAL COST FOR SHIPPING.

Import duties, taxes and charges are not included in the item price or shipping charges. These charges are the buyer's responsibility. Please check with your country's customs office to determine what these additional costs will be prior to buying. These charges are normally collected by the delivering freight (shipping) company or when you pick the item up – do not confuse them for additional shipping charges.

Payment Terms:
Payment is with Google Checkout. Wholesale customers can also pay by bank to bank transfer and should contact us for details
.
Delivery Time:
We ship purchases within 24-48 hours after payment is received. We ship 2-3 times a week by Registered Air Mail. Shipments should reach the United States, Canada 10-18 days. Express Mail Service (EMS) takes 4 to 5 working days but is more expensive. Notify us if you wish your shipment to be sent EMS. Please note that all our products are shipped from Israel.

Security and Privacy:
We take payments online in a secure environment with Google Checkout. For your security your credit card information is not saved by Holy Land Bazaar. Please check with Google Checkout for their policies.

Packaging Information:
To help save our planet we try to use recycled, clean boxes, envelopes and bags when possible.

Return Policy:
We hope you will never need to return a product, but in the event that you do, following is our return policy:
If for any reason you are not satisfied with your purchase, we will return payment excluding shipping and handling costs as long as products are received back in pristine condition and in original packaging within 14 days from date delivered. The buyer will be responsible for the cost incurred in shipping the item back.
Please let us know immediately if you have a problem with your order after receiving it. Pre- approval of returns is required and we will send you a Return Authorization Number.

When returning the product please include the Return Authorization Number in the package, package your items carefully and you should NOT indicate on the package that it contains jewelry or other expensive items to avoid theft. Please write on the package - Returned Item to sender.

For your safety, the minimum return shipping method should be First Class Air Mail with insurance and a signature required. Make sure that you can track your package. This will help guarantee that the package arrives back for quick and easy refunding.
Last Updated: 30 Aug 2013 02:22:37 PDT home  |  about  |  terms  |  contact
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